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Edit CART in the backend and update frontend

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Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
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Posted on 26/03/2019 10:22:12

Hi,

 

We have a need to update carts in the backend, so that some Sales Reps could update carts for their customers. Currently the UI allows you to update carts, but:

  • It forces OrderCart = 0
    We could override this by running a SQL Update - but it would be great if DW left this field untouched
     
  • The user only sees the update after a pool recycle
    Seems like the order is kept in memory. Any way that cache key could be disposed?

 

(Using 9.6.3)

 

Best Regards,

Nuno Aguiar


Replies

 
Imar Spaanjaars Dynamicweb Employee
Imar Spaanjaars
Posted on 26/03/2019 11:28:15
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Frontend impersonation maybe? Editing the cart in the backend feels wrong to me....

 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 26/03/2019 12:59:14
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Hi Imar,

 

That's a workaround, but increases scope/development in projects we may have not estimated for. In this scenario (Sweetums), there's no frontend area for Sales Reps to go in, so we'd need to develop a few more things to support that, when "editing" an "order/cart" works almost out of the box.

 

Best Regards,

Nuno Aguiar

 
Nicolai Pedersen
Posted on 26/03/2019 17:33:04
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I have no fast solution to this issue. You could create a ordersaved notification subscriber to fix the issue. But I am not sure how we would ensure that the cart in the memory at a customer gets the update... Maybe in a cartload subscriber of some sort that will check if a cart has been modified and needs a reload...?

 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 27/03/2019 16:25:02
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Thank you for the suggestion Nicolai,

 

We'll assess that VS the need to do some frontend editing (since there are other benefits). Hopefully the customer is willing to pay for that.

 

Best Regards,

Nuno Aguiar