Hey,
I've got a question from a customer who wants to see which of the users downloaded a specific file. This file is protected, not everyone can download is, so they want to keep an eye on what's happening with the file and by whom. I first tried to make a report, but I can see specific interactions and filter on specific interactions (like file download) but I can't map them to an user (I can however trace it to a session id, but I don't think there's a way to relate this to an user). Then I tried to create a smart search. In the smart search I can find all users who visited a certain page, and I can check if someone clicked on a specific link in an e-mail campaign, but I can't select an option for a specific link or download in the site. Would it be possible to add this to the list of interactions? Or perhaps there's another way I am unaware off and then I'll have to move this request.
Thanks in advance for the consideration.
Kind regards,
Manon Wekking