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Forum » Feature requests » Add AccessUserId entry to EcomOrderDebuggingInfo

Add AccessUserId entry to EcomOrderDebuggingInfo

Scott Forsyth Dynamicweb Employee
Scott Forsyth
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This is hopefully a quick feature, but it will be very valuable. We sometimes need to track down a missing cart or order that goes missing for some reason or other. It's difficult to do so after a cart or order is fully deleted.

Sometimes we have luck looking in EcomOrderDebuggingInfo if the user's IP is known and current. But IPs change and that doesn't always work.

It would be nice if there is always an entry added to EcomOrderDebuggingInfo when a cart is created. It should include the OrderDebuggingInfoOrderAutoId and the user's AccessUserId. That would let us see all carts ever created for a particular user.

Thanks!

Scott


Replies

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
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+1

We have the same challenges with missing or deleted carts

Adrian

 
Scott Forsyth Dynamicweb Employee
Scott Forsyth
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Thanks Adrian for the +1.

And one more point to this is that a cart can start with an anonymous user, so, if it does, it should log the user to EcomOrderDebuggingInfo when the user is known (logs in) since it wouldn't have been known when the cart was first created.

Scott

 

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