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voucher status

Peter Bille Larsen
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Hi DWs

 

When using the new voucher module for DW8, the client has created a voucher and assigned a discount of 500 DKK.

 

when the end user has used the voucher for a product which costs 100 DKK, the end user is presented with an order which says:

 

1 Product 100 DKK

1 Voucher -500 DKK

 

Total -400 DKK.

 

So the shop must send a check (400 DKK) to the client along with the product.

Could it be possible that the voucher was an "account", so the code could be used more than once? or how could this be handled?

 

thanks

Peter


Replies

 
Mikkel Ricky
Reply

Just to make sure I understand you correctly: Do you want the system to just use DKK 100 from the voucher and leave the remaining DKK 400 for later use on the same voucher?

Best regards,
Mikkel

 
Peter Bille Larsen
Reply

Hi Mikkel

I think that either we should force the customer to use all the money on the voucher or it could be "later use" on the same voucher.
When the voucher was used an email could be sent with a status on the amount still on the voucher.
Next time the user enters the shop and put in the code, the rest of the amount would appear.
There should be a "Voucher amount left" in the buy process.

but you decide, I would think that the negative value would give the shops a lot of problems though.

 

Kind Regards
Peter Bille





 

 
Asger Munkholm Højfeldt
Reply

Hi - IF the shop actually says -400 in your case, that's a bug... a voucher is NOT an account as this requires another technical setup which we don't intent to setup. 

A voucher is a possible discount you'll get if you have a unique code which can only be used once - otherwise you should create a discount code. 

BR - Asger - Product Manager

 
Merethe Nielsen
Reply

Hi

Read this tread about negative prices:
http://developer.dynamicweb-cms.com/forum/development/negative-productprices-when-using-discount.aspx?PID=48

A feature request about adding an option to make sure a discount will not result in negative prices is created and has number 7147 as mentioned in the above thread. I have added your thread question to the feature request.

You could make a notification subscriber that checks if the order is less than 0, and if it is, then it removes the PaymentMethod, so that theu are sent directly to a reciept instead of Quickpay.

If you want help about making a notification subscriber, then create a thread in the Development thread.

Kind regards,
Merethe

 

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