I'm trying to setup an Ecom shop but the checkout process is giving me a ton of grief. The module-templates are standard non-modified templates straight from a fresh DynamicWeb installation. In other words - no changes have been made to the default configuration.
The site URL is: http://bmg.net.dynamicweb-cms.com/Hundefoder
The following issues all relate to the checkout process:
- If "Valider at kunden har accepteret" is checked in the module config, the validation fails even though "Ja, jeg har forstået handels- og leveringsbetingelser" is checked in frontend by the customer - the checkout process is effectively halted.
- If "Valider at kunden har accepteret" is unchecked in the module config i'm able to proceed to "Reciept" but the customer information (billing addres/delivery address etc.) is not picked up, meaning i get an order in Ecommerce backend without any customer information rendering the order useless. NOTE: i succeded in getting one complete order through including customer info. But when i tried ordering again the issue returned.
- During the checkout process: clicking the radio buttons "Payment methods" or "Delivery methods" refreshes the page which clears the allready input customer information (billing addres/delivery address etc.).
Any help will be greatly appreciated.
Best regards and thanks in advance
Jeppe / F&S