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Forum » Ecommerce - Standard features » SysAdmins cant access Users, Ecommerce or Marketing module

SysAdmins cant access Users, Ecommerce or Marketing module

Vilhjalmur Ingthorsson
Vilhjalmur Ingthorsson
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Non of the SysAdmins can access Users, Ecommerce or Marketing modules in the backend.

Could this be a license issue?  the customer has this licence: Premium 2014 version 9.4.11

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Nicolai Pedersen
Nicolai Pedersen
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This post has been marked as an answer

It could be.

I'll have the service desk contact you to figure it out.

BR Nicolai

Votes for this answer: 1
 
Vilhjalmur Ingthorsson
Vilhjalmur Ingthorsson
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we have figured it out, we pressed the REFRESH LICENCE button in Licence information and after that everything was fine.

 
Nicolai Pedersen
Nicolai Pedersen
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ok, great!

 

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