Stripe Error

Bruno

Posted on 22/08/2016 15:33:06

Hi Guys,

In the project that I'm working now we are getting an error when using Stripe as payment method, where the error says invalid positive integer and happens when we insert a discount (voucher or gift card) that is bigger than the order total.

I've recorded a screencast showing this issue: http://screencast.com/t/Q1BuMcivKIz

We are using version 8.8.1.12.

BR, Bruno

Replies

Nicolai Høeg Pedersen

Posted on 22/08/2016 15:39:21

Just remove the option to allow negative orders, see dump.

Bruno

Posted on 22/08/2016 15:43:12

I don't have that option checked.

Nicolai Høeg Pedersen

Posted on 22/08/2016 15:51:51

Is your ordertotal negative?

Bruno

Posted on 22/08/2016 15:57:46

My ordertotal is 0. It's the ordertotal value passed to stripe?

Nicolai Høeg Pedersen

Posted on 22/08/2016 16:05:02

Yes, that should be the ordertotal - just checked. You can also use your dev toolbar in the browser to see if you can see something weird. It starts the Stripe dialog fine enough in your video with the amount 0.

Have you tried looking at this one: https://www.jotform.com/answers/258110-Stripe-Invalid-Positive-Integer-Error

Bruno

Posted on 22/08/2016 16:24:50

I've checked the link that you sent to me, and their problem is related with subscription that's not our case.

I've checked the dev toolbar and everything seems perfect, I'm getting a token too.

The problem is after submit the form with credit card info.

Nicolai Høeg Pedersen

Posted on 22/08/2016 16:27:28

Well, can't do more by guessing, need a URL or you can create a case so we can take a look.

Bruno

Posted on 22/08/2016 16:38:27

I've sent the URL to your email.

Thanks, Bruno

Nicolai Høeg Pedersen

Posted on 22/08/2016 16:44:25

Hi Bruno

I've sent the issue to the service desk

BR Nicolai

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Stripe Error

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