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Shipping methods not filtered by regions

Mario Santos Dynamicweb Employee
Mario Santos
Reply

Hi,

Shipping methods on checkout are not filtered properly by region. The following example shows a shipping that was only applied to California, USA and even when we select another state like Texas it still shows up - https://www.screencast.com/t/0o4pVOLHM

Looking at documentation - https://doc.dynamicweb.com/documentation-9/ecommerce/payment-shipping/shipping#sideNavTitle1-1 - we have a similar setup.

BR, Mario


Replies

 
Nicolai Pedersen
Reply

Try to not select the entire country (USA), but only california - like my dump.

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Mario Santos Dynamicweb Employee
Mario Santos
Reply

It works. Is that the way it is supposed to be configured?

 
Nicolai Pedersen
Reply

Yes. I will ask doc team to make a clarification on that!

 
Mario Santos Dynamicweb Employee
Mario Santos
Reply

Thanks for confirming!

 

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