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Shipment integration and track-trace

Per Søgaard
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We need a step by step guide to setting up eCom GLS and Packsoft integration with Track and trace id/Url  automatically posted to the Order sent template.
Also a template for the basket with the integration included (selecting pickup place etc.)
Is this functionality included standard in standard eCom.
Is it coded in the wrap basket template?


Replies

 
Nicolai Høeg Pedersen
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Hi Per

I think this is described here, in the manual:

http://manual.dynamicweb-cms.com/Default.aspx?ID=7340

http://manual.dynamicweb-cms.com/Default.aspx?ID=7063

http://manual.dynamicweb-cms.com/Default.aspx?ID=7248

The default template for GLS already has an example of implementing droppoiints - it is more or less the same for Pacsoft.

The feature is in standard ecommerce - not sure it is in the WRAP template.

BR Nicolai

 
Merethe Vrå Andersen
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Hi,

Manually generate the track and trace URL from the ecom order. 

This URL schema can be used for packsoft: http://www.pacsoftonline.com/ext.po.dk.dk.track?key=<user login>&reference=<your order ID>

Where <user login> is your pacsoft user name and <your order ID> is the order ID (e.g. ORDER1234). You can see my example in attached image.

Email with track and trace link:

In e.g. your order flow you can setup a shipping state (see attached image) where you in the customer email template add a hyperlink like this:

<a href="http://www.pacsoftonline.com/ext.po.dk.dk.track?key=[YOUR LOGIN]&reference=<!--@Ecom:Order.ID-->">Trace your order</a>

http://screencast.com/t/aOMwhFvTn

Note that you need to print your label in Pacsoft before the pacsoft link contains a tacking.

The flow is:

  • User creates an order and gets a receipt (no tracking info is available)
  • Shop admin click "Create shipping document" at the order in Ecom backend
  • Shop admin logs into Pacsoft and print a label
  • Shop admin change order flow to "Order shipped" when order is ready to be sent (delivered the package with label to post office)
  • User gets an email with tracking link

Pickup points are not implemented (yet) with Pacsoft.

Kind regards,
Merethe

orderflow.png pacsoft_trackTrace.png

 

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