We are having problems printing excisting orders in the Custom Center. The page to print is opened and shows the printdialog.
Only the printed page is blanco, there is no order.
Looking on the page to print, it's also blanco. So no order is rendered at the printpage.
In the module there is no special template to select for printing the order.
In the orderlist in the customer center we are using the default tag tp print the order: <!--@Ecom:CustomerCenter.Orders.PrintOrderURL-->
Pressing the print button on the orderlist (in the customer center) opens the correct print page: https://cookandco.staging2.innovadis.com/Admin/Public/CustomerCenter/PrintOrder.aspx?Template=/eCom/Order/PrintOrder.html&OrderID=5999126041
But it stays empty, also the HTML on the printpage is verry little:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" >
<head id="Head1"><title>
</title>
<script defer>
try{
window.print();
}catch(e){}
</script>
</head>
<body id="Body">
</body>
</html>
We are using version 19.2.8.4 on this webshop.
Could there be something wrong in our settings?
Gr
Martijn