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Orderline discount miscalculated

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Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Reply
Posted on 13/10/2017 17:44:58

Hi,

 

We have an issue in 9.2.16, where Orderline Discounts are being miscalculated:

  • It's a US website with taxes (no VAT)
  • The discount is an orderline discount for 20% if order price is >=30$
  • The discount is activated taking the taxes into account (product price + tax)
  • The discount is only calculated for the product (not the taxes)

 

So for example:

  • Product price = $100
  • 15% Tax = $15
  • Discount of 20% = $20 (100*20%) when it should be $23 (115 * 20%)

 

Can you repro this?

Nuno Aguiar


Replies

 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 17/10/2017 15:25:17
Reply

Hi,

 

I have this issue in a Live website. Can somebody look at this please?

 

Nuno

 
Morten Buhl Pedersen Dynamicweb Employee
Morten Buhl Pedersen
Posted on 17/10/2017 16:01:00
Reply

Hi Nuno

Works fine for me on 9.3.5. Submit a case to support with some proper details on how to reproduce it if you want us to take a further look. Also please refrain from bumping threads. Use proper channels (i.e. support@dynamicweb.dk) if something is urgent

/Morten Buhl, DW

 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 17/10/2017 16:28:14
Reply

Hi Morten,

 

I will refrain from bumping threads on the Forum, that sounds fair. In the meanwhile I will upgrade to 9.3.5 and check if the problem is reproduced and if so provide you with all of the necessary data.

 

Nuno

 

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