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Order drafts update line qty not working when out of stock

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Mario Santos Dynamicweb Employee
Mario Santos
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Posted on 15/03/2023 11:57:46

Hi there,

We are facing an issue with order drafts and changing orderline qty for products with no stock. Never out of stock is checked on both product and unit, but the qty is not updated - https://www.screencast.com/t/MLTOeu9ach. We can add more items to order draft using the cartcmd=Add but not when updating the orderline cartcmd=updateorderlines.

If product has stock the issue does not occur. Is anyone else experiencing this?

DW version: 9.14.9.

BR, Mario


Replies

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 15/03/2023 15:58:02
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NOS does not work with these 2 settings set:

See also this thread: https://doc.dynamicweb.com/forum/ecommerce-standard-features?ThreadID=86498

Currently NOS is informational only - I have a feature in the making to take NOS into consideration when stock levels are enforced. So products that are NOS can be added eventhough you have a setting saying products that are not in stock cannot be added.

BR Nicolai

 
Mario Santos Dynamicweb Employee
Mario Santos
Posted on 15/03/2023 18:29:20
Reply

Hi Nicolai,

Those settings are unchecked on our end. We are able to add to the order draft as many as we want, but if we try to update the orderline quantity using cartcmd=updateorderlines the value is not updated.
We have cart reservation set to 30 minutes on add to cart. Any thoughts?

BR, Mario

 

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