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Order Discount (inclusive) bug?

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Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
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Posted on 09/06/2017 18:45:54

Hi,

 

We are running into an issue with Order Discount (inclusive) discounts in 9.2.9 and there appears to be a bug.

https://www.screencast.com/t/cWYmaUV4H

 

Not sure why, but the discount amount changes at some point (not sure why or how, as it's always when I get into that particular step in this checkout):

  • The amount is accurate prior to getting there
  • If I go back, DW recalculates the expected price

 

In this example, the expected price is -4,83 and I don't know how we get to -5,16.

Actually looks like on that particular step is taking the discount on the taxes, but why wouldn't it take into account in all steps (ex: going back to another step

 

Best Regards,

Nuno Aguiar


Replies

 
Nicolai Pedersen
Posted on 12/06/2017 10:33:40
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Hi Nuno

It seems like it adds the discount twice on taxes in that step. Unsure why. Will have it checked out.

BR Nicolai

 
Morten Buhl Dynamicweb Employee
Morten Buhl
Posted on 12/06/2017 13:47:23
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This post has been marked as an answer

Hi Nuno

I've reproduced the bug locally and registered it as TFS-34719

/Morten Buhl, DW

Votes for this answer: 1
 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 15/06/2017 15:35:27
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Hi Morten,

 

Thank you. When possible let me know the expected release version, so I can notify the customer when we can upgrade.

 

Nuno

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 04/07/2017 15:53:11
Reply

Hi Nuno

The problem TFS#34719 "Taxes applied twice during checkout when used with order discounts" has been fixed in package "Dynamicweb.Ecommerce" version 1.2.12-Alpha1

You are able to find this update in the backend Package update section.

Also the correction you are able to find this build 9.2.16 in the download section:

http://doc.dynamicweb.com/releases-and-downloads/releases

Please contact Dynamicweb Support if you need any additional help regarding this.

Kind Regards
Dynamicweb Support
Kristian Kirkholt

 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 11/07/2017 11:00:30
Reply

Hi Kristian,

 

Thank you. Can you check if bug #35694 is also in 9.2.1.16? We need both of these fixes for the same customer. Although we can update now and show them one of the bugs is fixed, without the other, it's just half-a-fix from their POV

 

Best Regards,

Nuno 

 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 12/07/2017 12:50:50
Reply

Hi Kristian,

 

I tested this bug, and although I now have a consistent value in all steps, there are no differences betweem Order Discounts Inclusive and Exclusive. 

Am I missing something?

https://www.screencast.com/t/P5EujQpkq2M

 

Nuno Aguiar

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 25/07/2017 15:15:30
Reply

Hi Nuno

Discussed with support and problem resolved

Kind Regards

Dynamicweb Support
Kristian Kirkholt

 

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