Developer forum

Magnus Holmberg

Posted on 22/02/2024 15:15:45

Hi,

Cant delete order i ecom, the delete button is grayed out.
I am logged in as Administrator.

For information we are using Live integration to BC.

Best regards
Magnus

Nicolai Pedersen

Posted on 22/02/2024 16:27:30

Take a look at this setting:

Magnus Holmberg

Posted on 23/02/2024 13:16:48

Hi Nicolai,

They are already unchecked.

Nicolai Pedersen

Posted on 26/02/2024 09:36:29

Have you checked the permissions for orders? Right click orders and choose permissions and see how that looks.

BR Nicolai

Magnus Holmberg

Posted on 26/02/2024 09:56:51

I am logged in as Administrator.

Nicolai Pedersen

Posted on 26/02/2024 10:04:24

This post has been marked as an answer

And you are aware you cannot delete completed orders that are not cancelled...

You do not show a lot of information so it is hard to guess...

Votes for this answer: 1

Magnus Holmberg

Posted on 26/02/2024 10:58:52

Now we are aware :), you guessed right.

Thanks alot for your help!

Nicolai Pedersen

Posted on 26/02/2024 12:49:10

:-)

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