Developer forum

Forgot to say that this is a solution on the version 8.8.1.15 and this is urgent because is going live in a few days and the client need this feature to work correctly.

I also think that the new order does receives a copy of the voucher in the template recurring order, but this is not that important for the client as the shipping fee.

Hi Rui,

The issue is reproduced on our test environment as well, I've created new TFS 25980 will be fixed on nearest hotfix/release. Thanks.

Regarding voucher - I suppose It's valid behavior, since voucher code can only be used one time (see the voucher status after first using in the definition).

BR, Oleg QA  

Hi Kristian,

The shipping method is copied from the based recurring order to the new order (when the schedule task runs) but the shipping fee amount is not calculated.

The solution is now running in 8.9.0.0 version but I've test it also in 8.9.0.2 and this issue also exists. Can you check if is missing some calculation on the shipping fee?

Best,

Rui Silva

Hi Rui

We will check the TFS#25980 bugfix against 8.9.0+ versions

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Hi Rui

I am not able to repoduce the problem from here on version 8.9+ version ? The order is exactly as the first one created.

Could you open a supportcase on this so we can try to investigte what goes wrong here.

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Hi, Kristian.

Rui said above that the solution is on 8.9.0.0 but we are actively developing on QA with 8.9.0.2 and need this to work there.

I performed a lot of trial and error tests and got the settings right for the other three shipping methods but can't get them for UPS|Next Day Air. Any idea why that would be? Is that something you can help with?

I will also create and Engage ticket as requested.

Thanks,

Sean

I've did more digging on this and found out that the XML of the configuration of the shipping had an error on one of the parameters.

It had a line like this….

                <Parameter addin="Dynamicweb.eCommerce.Cart.ShippingProviders.USPS" name="Number Of Products Per Package" value="0" />

But it should like this:

                <Parameter addin="Dynamicweb.eCommerce.Cart.ShippingProviders.USPS" name="Number Of Products Per Package" value="" />

In the CMS back office the configuration has being showed correctly (without the 0) and after a new save in the shipping configuration the line has corrected and it seems that the new order is generated with the correct value.

Shouldn’t the DynamicWeb recurring job generator log any message of error when it gets an invalid configuration on the shipping?