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Mail marketing invalid e-mails

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Kim Søjborg Pedersen
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Posted on 13/06/2016 11:03:00

Hi, do the mail marketing continues trying to send mails to invalid e-mails on every new campaign? And by invalid I mean where the SMTP server return a error message. 


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Kim Søjborg Pedersen
Posted on 13/06/2016 11:07:34
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And if it does, what is the best way to clean up the list, is there a log with the invalid mails?

 
Nicolai Høeg Pedersen
Posted on 13/06/2016 12:04:59
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Hi Kim

It depends on which provider you use. If you use SendGrid, Dynamicweb is able to give you a status and remove users from the list:

http://manual.dynamicweb-cms.com/Default.aspx?ID=7437

If you use a regular SMTP, you need to handle that manually since DW does not know it was not delivered.

BR Nicolai

Votes for this answer: 1

 

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