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Instant product search - problem with results

Sonni Tost
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Hi all,

I am experiencing a problem with the instant search facility. All my products have been indexed and in many cases it seems to be working - but i have two problems:

Problem 1 (the most severe) - sometimes when i type in a keyword - the instant search suddenly returns no results. If i ignore it and press search - then the search returns many relevant product results. It looks as if it is language related - but the behaviour is a bit odd since it does not fail when i type the danish characters - but often when i type a letter after the danish characters:

Bænk - when i press k - it shows no results - one is expected
Væglampe - when i press g - all results disappear - numerous are expected
Pære - when i pres e - the results disapper - two are expected
Porcelæn - when i press n - they disappear - numerous are expected
Løs - when i press s - they dissappear - numerous are expected

Problem 2 - When i delete a search term - the boxs is still displayed. I am not sure as to how i can remove it (unless i make a reload page).

Any assistance is greatly appreciated :-)

 

Sonni T.


Replies

 
Sonni Tost
Reply

Hi all,

I've been looking into the problem and the problem is a bit more severe than i expected. If i perform a regular search (with the search module) it finds the products Væglampe, Pære etc (but without image, price etc). But when i perform a product search - the products with special characters are not found.

The products have all been indexed - but they do not appear.

Are there any settings that I may have to change to make the index include fx. Væglampe and the likes?

 

Sonni T.

 

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