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GTM Server-side and Facebook conversion API

Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Hi guys,

We get more and more requests to implement Facebook conversion API for situations where Facebook pixel is blocked by devices (in understand that mostly iOS devices).

As far as I understand, Conversion API depends heavily on server side GTM implementation.

Has anyone implemented server side GTM or Facebook conversion API? Will it be supported by default in newer DW versions?

Thank you,

Adrian

 

 


Replies

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
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You can easily call FB conversion API directly on the server by making a http request.

Example of API use here: https://developers.facebook.com/docs/marketing-api/conversions-api/using-the-api sending the right parameters: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters - C# example here: https://stackoverflow.com/questions/66830202/hashing-fields-for-facebook-conversion-api-in-c-sharp

We have no plans of supporting it currently. Moving it to the server does not make it more legal... There is a reason why the pixel is not running - the user has specifically asked not to get tracked, aka consent. GTM/GA is currently doomed illegal in EU as well - GA3 for many reasons (cookies, tracking, gdpr), GA4 for GDPR breach (moving 'personal' data outside EU), so until that settles we will wait and see.

[Writing this from a browser blocking all tracking and analytics scripts]

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Hi Nicolai,

Thank you for the detailed answer. To my shame, I was not aware that this request is bordeline legal. In Romania all SEO agencies are asking for this kind of integrations. 

I guess news are not travelling that fast here :)

I will take it back to the customer.

Thank you very much.
Adrian

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
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Well most people do not really care nor understand (What GDPR is in reality and difference between Cookie rules and GDPR rules). Also the risk and consequence of not following rules are very limited...

Some insights can be googled, i.e. https://matomo.org/blog/2022/05/google-analytics-4-gdpr/

Even websites using Google fonts in Germany has been sentenced to pay their users because of violations. https://meetanshi.com/blog/google-fonts-gdpr-compliant - this is why later versions of Swift can download Google fonts and run them from /Files.

We have a number of request currently from public sector in DK to get rid of GA/GTM/FB etc. and get some European based analytics.

Eventhough most of this is EU law, each country currently do not rule the same ways which also does not simplify things either.

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Understood.

In this case, what would be the proper alternative for tracking?

Adrian

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
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Something legal :-).

A blogpost here: https://posthog.com/blog/best-gdpr-compliant-analytics-tools

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Very good suggestions. Thank you.

Which one are planning on using?

Adrian

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
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We are not planning anything. We have tracking in Dynamicweb and is considering giving it some attention and offer that - otherwise any other tracking solution will be simple to add just like GA.

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

My bet is that Google will find a solution at some point soon - they have to.

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

My bet is that Google will find a solution at some point soon - they have to.

 

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