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Forum » Ecommerce - Standard features » Freedelivery over certain amount, combined with discount voucher.

Freedelivery over certain amount, combined with discount voucher.

Grant Menzies
Reply

In one of our shops we are providing a discount voucher with a value of 350 kronor.
If the order is over 800 kr then the customer will get free delivery. Otherwise delivery is 99 kr.

If say a customer places a product for 998 kr in the cart and then goes to the checkout, they will see that their order has free delivery. (All good so far). See attached file (innan-rabatt.png)

When the customer then applies a discount voucher the sum is adjusted, but because the total sum is now under 800 kr, the delivery price appears again. So instead of getting the 350 SEK discount it appears that the customer is only getting 251 kr. See attached file (efter-rabatt.png).

So my question: Is there a way to apply the discount so that the free delivery still works (as the product total is actually within the free delivery bracket)?

efter-rabatt.PNG innan-rabatt.PNG

Replies

 
René Poulsen
Reply

Did you ever solve this? I'm having the same issue on a shop I'm currently working on.

 
Grant Menzies
Reply

No, unfortunately not. And I never found the time to coninue looking for a solution, so that webshop still has the problem.

 
René Poulsen
Reply

Hmmm... It makes no sense if it's not possible. Your voucher code is worth less money because you get to pay the delivery fee. Is some scenarios the customer would be better of, not using the voucher - of course depending on how much the voucher is worth.

 
Nicolai Høeg Pedersen
Reply

I have no solution for that.... The only option is to create you own fee provider that kicks in and solves the issue...

BR Nicolai

 

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