Error when merging carts

Asdis Gudmundsdottir

Posted on 14/05/2020 14:48:07

Hi there,

We checked both the "Keep anonymous cart when user logs in" and "Merge the anonymous cart content with the cart saved on the user when logging in" in Settings - Ecommerce - Advanced -> Shopping Cart, but when there is already something in the logged in users cart we receive an error when logging in with something new in the anonymous cart, so the merging doesnt work.

If there is nothing in the logged in users cart then there is no error.

System.Exception: Order id does not match id of order at Dynamicweb.Core.Ensure.That[TException](Boolean condition, String message) at Dynamicweb.Ecommerce.Orders.OrderLineRepository.Save(String orderId, IEnumerable`1 orderLines) at Dynamicweb.Ecommerce.Orders.OrderLineService.Save(String orderId, IEnumerable`1 orderLines) at Dynamicweb.Ecommerce.Orders.OrderService.Save(Order order, Boolean saveOldVersion) at Dynamicweb.Ecommerce.Cart.Frontend.GetContent()

Any ideas?

Running Dynamicweb version 9.8.5.

BR,

Asdis Erna

Replies

Nicolai Pedersen

Posted on 14/05/2020 15:30:18

Hi Asdis

We will have a look at this and get back to you!

BR Nicolai

Jeppe Eriksson Agger

Posted on 14/05/2020 18:31:43

Hi Asdis,

I've looked into the issue and I'm able to reproduce it.

What the best solution is, we'll have to discuss internally, but I've registered the bug under #79743.

Once I have more information, I'll let you know here.

- Jeppe

Asdis Gudmundsdottir

Posted on 15/05/2020 10:36:53

Great, thank you.

BR,

Asdis

Kristian Kirkholt

Posted on 26/05/2020 14:37:36

Hi Asdis

The problem TFS#79743 "Merging anonymous cart causes exception" has now been fixed in Package "Dynamicweb.Ecommerce" version 1.8.59

You are able to find this update in the backend Package update section.

Also the correction are part of the 9.8.7 release

You are able to find this build in the download section:

http://doc.dynamicweb.com/releases-and-downloads/releases

Please contact Dynamicweb Support if you need any additional help regarding this.

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Arnór Halldórsson

Posted on 03/06/2020 14:36:20

Hi guys,

I'm following up on this for Ásdís while she's on maternity leave :)

We've updated the web to 9.8.7 and no longer get an error (at least not a visible one) when mergin an anonymouse cart during login (logged in user has empty cart).

But the cart's don't merge. If I have a product in the cart as a logged in user, log out, add another product to the cart and log in, only the first product remains in the cart. Is that expected behaviour or something you'll have to look into further?

Best regards,
Arnór Geir

Nicolai Pedersen

Posted on 03/06/2020 15:21:06

Can you post a screendump of your cart settings?

Arnór Halldórsson

Posted on 03/06/2020 16:38:47

Yea those configs had been unchecked... #SorrySenpai... However, when I check them I get the error again :(

Adrian Ursu

Posted on 03/06/2020 18:51:20

Hi guys,

We've got the same error on 9.8.5.
Same configuration.

Adrian

Jeppe Eriksson Agger

Posted on 04/06/2020 10:18:37

Hi all,

Adrian, this fix was implemented in 9.8.7, as Kristian Kirkholt says, so the error will be present on 9.8.5. Can you try and upgrade to that version and check it again?

Arnór, can you provide me the version number of your Ecommerce dll? You can find it in Settings -> System -> System information, then scroll down to the section "Versions" and find the "Dynamicweb.Ecommerce.dll".

- Jeppe

Bríet Pálsdóttir

Posted on 18/06/2020 17:23:15

Kristian Kirkholt

Posted on 23/07/2020 10:11:33

Hi All

The problem TFS#80608 "Error when merging carts" has now been fixed in Package "Dynamicweb.Ecommerce" version 1.8.81