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Error when changing order status in eCommerce backend

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Grant Menzies
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Posted on 09/09/2015 08:26:38

After upgrading from 8.3 > 8.5 we have had problems changing and saving certain orders and their order satus in eCommerce.

E.g. When an order that contains chocolate (with 12% VAT in Sweden) is changed from order status "New" to "Completed" we receive the following error:

Edited orders total price must not be higher than original total price. Original price was:'2936,64'. New price is: '3 277,50kr'

 So it appears for some reason that the system is trying to save the order with 25% VAT. Which gives a higher total price than original.

Anyone experienced a similar problem?


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Oleg Rodionov
Posted on 10/09/2015 03:31:26
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Hi Grant,

Yep, I've caught the issue on DW version higher than 83 as well if order has products without defined VAT group (VAT is provided from country directly). New TFS 18350 has been submitted. Thanks for observing.

BR Oleg QA

 

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