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Error in making an copy of a product

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Cecilia Sørensen Vejle
Cecilia Sørensen Vejle
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Posted on 11/03/2022 12:46:33

Hi,

I have tried to copy a product on this solution: http://swift-blomberg.espresso4.dk, and get this error:

Can you help?

The solution is an SWIFT 1.6.1


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Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 14/03/2022 00:52:35
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Hi,

I've checked my Swift solution has regular database and based on DW9.12.10 (like in your solution mentioned above) and up admin version and was not able to reproduce it. I've had a look at your solution quickly and saw the exception occurs even if new product is created, other issue I see  - language selector in ecom form does not allow to change ecom language. The database looks like as broken. Ecom structure seems to have fully been created via integration tasks. Please, confirm.

BR, Oleg QA  

 
Cecilia Sørensen Vejle
Cecilia Sørensen Vejle
Posted on 14/03/2022 07:26:40
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Hi Oleg.

Ok. Thanks. I have a look at that.

It is correct, that the data is importet.

 
Nicolai Pedersen
Posted on 14/03/2022 11:46:12
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This post has been marked as an answer

Hi Cecilia

I think this issue is due to an import that you have created from another Dynamicweb instance, as Oleg also suggests.

When you import product data from another Dynamicweb instance, all products will have the ID looking like this: PROD949 - this is Dynamicweb generated IDs

When you try to make a copy of a product on these imported products, Dynamicweb tries to make a new product ID for the new copy - but this database does contain information about your current ids and ends up creating an ID that already exists.

I know it is a little difficult to understand - but your integration team will, I guess:

They need to change this record in the table "EcomNumbers"

157 needs to be set to a number higher than the current productids.

BR Nicolai

Votes for this answer: 1
 
Cecilia Sørensen Vejle
Cecilia Sørensen Vejle
Posted on 14/03/2022 12:20:47
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Hi Nicolai,

Agree. That needs to be adjusted.

Thanks :)

 

 

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