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Error creating new language (error logs?)

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António Ramos
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Posted on 19/07/2016 18:57:20

Hi guys,

I'm having an error when creating a new language. I would like to debug and see what the issues are. Where I can find this error logs?

Thanks.

Best regards,

António Ramos


Replies

 
Jonas Krarup Dam
Posted on 21/07/2016 10:49:32
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Hi António,

As far as I know, there is no log for errors on language creation.

What error are you seeing?

 

Regards, Jonas

 
António Ramos
Posted on 21/07/2016 15:32:21
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Hi Jonas,

Error in attach.

Thanks,

BR António

 
Jonas Krarup Dam
Posted on 25/07/2016 08:56:51
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Hi,

I see what you mean - that's not very informative.

If possible, you should update to the "latest recommended" version - I understand that this has been a problem in some earlier versions.

If you still haven't found a solution, please create a case with our support department, and we'll try to investigate what's going on.

Regards, Jonas

 
Lars Sørensen Dynamicweb Employee
Lars Sørensen
Posted on 08/11/2016 15:11:37
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This post has been marked as an answer

Hi António,

If you use the Developer tools in Chrome, you can click the network tab before clicking "Ok" in the "New language" dialog. Then, when clicking "Ok" you'll notice a new entry in the list of connections in the Download tab. If you click that and click the Response tab that appears on the right pane of the screen, you'll see the HTML source for the .Net exception. That may help you to further debug the problem. I just got the readings, you can see in the attached file.

BR.
Lars

 

Screen_Shot_2016-11-08_at_15.08.25.png
Votes for this answer: 1
 
António Ramos
António Ramos
Posted on 08/11/2016 15:20:18
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Thanks Lars! That was a great help!

BR,

António Ramos

 

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