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CART to ORDER log connection

Nuno Aguiar

Posted on 16/09/2013 13:39:37

Hi,

Trying to determine what happens to a given order (live solution) I cannot understand which CartId became a specific OrderId. Is this information lost?

I have an order with no data about the user (except for the user ID fortunatly), but the user proceeded normally through the cart, and I cannot find a "wrong" doing without more information.

Nuno

Replies

Morten Bengtson

Posted on 16/09/2013 14:34:12

You can get that information from the order log.

Nuno Aguiar

Posted on 16/09/2013 16:02:15

Hi Morten,

In this particular case, I am using Cart v1 and I need to work with the log file since it's not loaded.

We are planning on migrating that site to Cart v2 but for now it's not an option. Is there anyy other way?

Nuno

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