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Cancel authorizations

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Scott Forsyth
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Posted on 29/04/2016 19:23:17

Hello,

We would like to add cancel functionality on a site so that users have up to 2 hours to cancel an order before it's pushed through to the ERP. This means though that there may be an authorization on the credit card already.

We paln to have a scheduled job that will watch for any cancelled orders and run a Dynamicweb method to cancel the authorization.

Is there an method for the payment processors (probably Stripe) already where we can cancel an authorization? If not, would it be fairly straight forward to extend Stripe to support that?

Thanks,

Scott


Replies

 
Nicolai Høeg Pedersen
Posted on 02/05/2016 12:06:56
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Hi Scott

We do not have cancel authorisation feature in DW - so you would have to make some sort of call your self.

BR Nicolai

 
Scott Forsyth
Posted on 02/05/2016 22:16:03
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Hi Nicolai,

Thanks for confirming. We'll take care of it as a custom feature then.

Scott

 

 

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