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Add to cart even though stock level = 0

Bjarne Rosendal

Posted on 14/11/2016 15:14:25

Does anyone know what to do when you cannot add a product to cart with stock level 0?
We are building a new solution for a customer and on the their old 8.3.0.4 site this was possible.

Replies

Kristian Kirkholt

Posted on 14/11/2016 15:53:34

Hi Bjarne

You can Remove or Ignore Unavailable products + Check for stock status on the cart.

Also in -> Management center -> Ecommerce -> Advanced configuration -> Only show products / variants that are in stock.

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Bjarne Rosendal

Posted on 14/11/2016 16:32:11

Hi Kristian

I already did check the options that you mention. Could you do me the favor and look at this product for example:
http://repart2016.staging.nozebrahosting.dk/produkter/blaesermotor-1
It has stock level zero. Is there still some option I have missed? In also tried to render the product details with a standard template.

/ Bjarne

Kristian Kirkholt

Posted on 15/11/2016 09:40:23

Hi Bjarne

Could you try the testpage (website) that I have created here : Default.aspx?ID=667

If you this is still a problem, plase create a supportcase regarding this

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Bjarne Rosendal

Posted on 15/11/2016 09:55:52

I will when the case form is available again ;)

http://screencast.com/t/gsgricAzR5or

Kristian Kirkholt

Posted on 15/11/2016 10:26:34

Hi Bjarne

I was down a few minutes due to update. It is working again now. :)

Kind Regards
Dynamicweb Support
Kristian Kirkholt

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