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Pageview.Device is Mobile on Desktop

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Thomas Schroll
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Posted on 26/01/2017 16:24:36

Hi

I have a weird problem in DW 9.1.4. after a recycle of the application pool the Pageview.Device is (correctly) 'Desktop' in a chrome browser on windows. After a few clicks on the site suddenly the Pageview.Device is changed to 'Mobile'. I have checked the http header in dev tools and that is not 'Mobile'. The tag GetGlobalValue("Global:Device.IsMobile") is also wrong.

Does anybody have a clue on where to look for errors, or has anybody experienced this problem. 

Regards Thomas


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Nicolai Pedersen
Posted on 27/01/2017 14:52:34
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Hi Thomas

We never saw this behavior before. What is you UA string? And does this happen in other browsers? And does it happen in Icognito mode of your browser?

BR Nicolai

 
Thomas Schroll
Posted on 27/01/2017 15:17:55
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Hi Nicolai

The UA string is 'Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36'.

I can provoke the browser to change to mobile by using the 'Toggle device' in dev tools (chrome). When I then refresh the site in edge and IE the site will show me the mobile version even though the http header are desktop.

If I recycle the app pool the site will immediately go back to default (desktop).

Once I saw a template error, and I have now changed the template to only display mobile if the IsMobile global tag is either 'True' (string) or '1' (int), but no luck.

It is the same in incognito mode.

Regards Thomas

 
Nicolai Pedersen
Posted on 01/02/2017 16:29:38
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Hi Thomas

I think we found this one - registered as TFS#30196 for 9.2.

BR Nicolai

 

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