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Forum » Dynamicweb 9.0 Upgrade issues » Forgot password mail sends mail in plain text :(

Forgot password mail sends mail in plain text :(

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Peter Leleulya
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Posted on 09/06/2017 13:56:38

I have a 9.2.9 version of Dynamicweb in which I have implemented the password recovery module.
I have set it to send an email with a link to the reset password page.

But the mail it sends is in plain text in stead of html.
I have simplified the template to just the bare html tags and some hardcoded text and I have tried different environments with different SMTP hosts.
I've tried to find a "setting" for plain text vs html, but couldn't find any.
I've tried mutliple doc types and without any ...

Does anybody have a clue how to fix this?

ForgotPassword.PNG Plain_text_mail.PNG

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Morten Bengtson Dynamicweb Employee
Morten Bengtson
Posted on 15/06/2017 12:40:44
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This post has been marked as an answer

Hi Peter,

It sounds like you have run into the same issue as the one mentioned in http://doc.dynamicweb.com/forum/dynamicweb-9-0-upgrade-issues/usermanagement-email-password-recover-razor-dont-render?PID=1605 which was fixed in hotfix 9.2.11

BR,

Morten

Votes for this answer: 1
 
Peter Leleulya
Posted on 16/06/2017 11:11:27
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Thanks, updating to 9.2.14 helped.
The mentioned forum post didn't come up while searching the forum though :s

 

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