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Forum » Dynamicweb 9.0 Upgrade issues » DW 9.8 Save (and close) of existing user not working

DW 9.8 Save (and close) of existing user not working

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Hans Kloppenborg
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Posted on 31/01/2020 10:18:56

Hi,

After upgrading our solution to 9.8 it seems that we cannot edit our users any more, pressing save or save and close does a request but the user does not get updated and the close does not trigger.

I can still add a new user, and at that moment  the save and close works, and the new user gets added, but that new user then has the same problem as our other existing users, and cannot be updated any more. Deleting the user still works.

I see no errors in the console or in the logs.

Is there a setting we have to change that will fix this behavior?

Greets Hans


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Hans Kloppenborg
Posted on 31/01/2020 10:26:33
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Hi,

Found the reason its not working, the response of the request to the backend is "Password must contain numbers and characters.". I suspect that the password validation does not handle the existing password ok. 

To fix the problem you just have to fill in the password every time you want to save, then it saves (and closes).

I assume this is not how it should work though.

Greets Hans

 
Morten Buhl Dynamicweb Employee
Morten Buhl
Posted on 31/01/2020 13:07:46
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Hi Hans

Thanks for the bug report. It has been registered as 75107 and will be fixed in 9.8.1. For now you can somewhat work around the issue by going to Settings -> Control panel -> Users and activating the "Show password if present" checkbox

/Morten Buhl, DW

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 25/02/2020 13:00:46
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This post has been marked as an answer

Hi Hans

The #75107 has been corrected in Dynamicweb version 9.8.1

http://doc.dynamicweb.com/releases-and-downloads/releases

Let me know if you need any more help regarding this

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Votes for this answer: 2
 
Peter Leleulya
Peter Leleulya
Posted on 25/02/2020 13:38:03
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Updating the admin ...

 
Hans Kloppenborg
Posted on 25/02/2020 15:19:29
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First tests after update are looking good!

Thanks

 
Peter Leleulya
Peter Leleulya
Posted on 25/02/2020 15:37:34
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