Developer forum

Could it be that the product is out of stock? Or not enough in stock?

Hi Nicolai,

Yes, that can be the case ...
But that is intended ...
We need to show the stock, so we do use that product property.
But out of stock or restricted stock should not be a holdback to order as many of that product as you like.

I've been looking around for a checkbox, but could only find a checkbox in advanced ecom settings for excluding product which are not in stock.
That option is set to false in my case.

What should I do to be able to order as many products as I like despite the stock value?
Because my cart getting emptied is not what I want and not what I would expect.
When I have multiple order lines is removes them all, not just the one that exceeds its stock value ...

Hope to hear from you soon.
With kind regards.

Hi Peter

On the cart module on the page you have a checkbox that enables stock checks. The ones in MC/Settings only handles if products should be shown or not. If you change the product type from Stock product to service, stock levels are not handled at all.

BR Nicolai

Hmm product type change doesn't feel like a good solution ...
If you mean the field validation checkbox "A check for stock status" in the cart module, that is unchecked.

Unfortunately changing the product type to service, it doesn't take its weight in account on order level. :(

Hi Peter

If you do not have have the /Globalsettings/Ecom/Product/DontShowProductIfNotOnStock set to true, Dynamicweb does not check stock. Also see dump...

How is your stock reserve setup?

I can easily add products to cart in my solution even if they are not in stock... Any custom on your solution? A priceprovider that happens to set price to 0?

NP