Can't create a new language

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Mikkel Belchuke

Posted on 21/06/2019 10:55:43

Whenever we try to create a new website, we get the following error: https://www.screencast.com/t/x5P2wBsQdGM

Dynamicweb Version: 9.6.6

Is anyone else experiencing the same issue?

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Olga Shedko

Posted on 25/06/2019 07:58:00

Hello Mikkel,

It's really weird that the Area ID is 0 according to the error (so the area is not creating at all). There could be different reasons for that, and we need more information. Would you please record a video with all steps you are doing with opened developer console.

Thank you.

Best regards,

Olga | QA

Olga Shedko

Posted on 26/06/2019 07:35:06

Hi Mikkel,

Finally reproduced this issue. Created new TFS #66387 for fixing it. Will be ready to the next hotfix release.

Thank you.

Best regards,

Olga

Vladimir Shushunov

Posted on 26/06/2019 10:44:59

Hi Mikkel,
The problem appears due to an unexpected error during area copying
Could you please send error log after language creating from Monitoring area: Event viewer

Best regard,
Vladimir

Olga Shedko

Posted on 28/06/2019 07:53:23

This post has been marked as an answer

Hi Mikkel,

Within TFS #66387 we fixed only this part - now when there is a problem due to some unexpected errors while copying - we are showing the message below the loader (pls see the attachment).

But for solving your particular error we should create a new task when you provide error log from your Monitoring area: Event viewer (pls seeVladimir's comment above).

Thank you.

Best regards,

Olga

Votes for this answer: 1

Mikkel Belchuke

Posted on 08/07/2019 14:13:51

After upgrading a got a new error message, saying I was missing something in the database.

I saw that "AreaColorSwatch" table was missing, so when I added that, the languages could be created again.

This is now resolved.

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Can't create a new language

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