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Cannot go to user detail by clicking the user number from the order

Aye Nyein Myat

Posted on 07/03/2019 09:24:35

Hi,

When I clicked on the user number from any orders in the backend, it shows the error. Please refer to the attached image.
Please also refer to the following loom record for more detailed. Kindly advise.

https://www.useloom.com/share/26e1f6bba8854b25b46b2b33da6f703d

Here's the website url: twg-uat.dynamicwebapac.com.
The version of the site is 9.5.3.

Thanks!

Best Regards,
Nyein

Replies

Nicolai Pedersen

Posted on 07/03/2019 10:18:55

This post has been marked as an answer

Does the user belong to any groups?

Votes for this answer: 1

Nicolai Pedersen

Posted on 07/03/2019 10:19:05

And what user is it?

Jeppe Eriksson Agger

Posted on 07/03/2019 10:34:11

This post has been marked as an answer

Hi Nyein,

This issue occurs, as Nicolai asks, because the user does not belong to a group.

Of course, we shouldn't show a yellow screen of death in this case and we'll look into fixing that. In the meantime, you can work around this by adding your users to at least one group.

- Jeppe

Votes for this answer: 1

Aye Nyein Myat

Posted on 07/03/2019 11:37:29

Hi All,

Thank you for all of your advices.
Noted.

Best Regards,
Nyein

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