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Forum » Dynamicweb 9.0 Upgrade issues » Anonymous cart products not being saved after user logs in DW 9.10.16

Anonymous cart products not being saved after user logs in DW 9.10.16

Fabio Monte


We've noticed on newer versions that saving products in an anonymous cart, isn't kept when the user logs in, even though the "Keep anonymous cart when user logs in" and "Merge the anonymous cart content with the cart saved on the user when logging in" options are checked.

Here's a screencast while testing in the 9.10.16:

Here's testing in the 9.12.17 (most recent) :

It was working fine in the DW 9.10.09, we then upgraded to the most recent version and it isn't working as intended.


Oleg Rodionov Dynamicweb Employee
Oleg Rodionov


I've tested the issue using last Google Chrome/Windows11, test environmet has last Rapido 3.4.3 template set and based on last DW9.12.7 but was not able to reproduce it. The both features work as expected. I've tried to follow the cart settings from your video fully as possible. Here is video about my check. The same results are if cart uses a context. So, please, provide extra conditions can cause the issue if possible.

BR, Oleg QA


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