Regarding CyberSource Payment method we got bug in discount

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Shiwanka Chathuranga

Posted on 11/04/2019 11:19:43

What happen is Discount is not apply correctly when order complete with Cyber source. In this web site UOM is active.

As example

• we put 7% discount percentage to one product group
• one customer add same product on that product group with 2 UOM
• but after cybersource payment both discount amounts are same

Web site - https://fgx-dev.dynamicwebapac.com/

Sample Product to check – P000082

This is From Other Payment Method - Cybersource.png

This is From Cybersource Payment - Creditterms.png

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Nicolai Pedersen

Posted on 11/04/2019 14:27:02

Hi Shiwanka

I've asked QA to look into this one. Will get back

BR Nicolai

Nicolai Pedersen

Posted on 12/04/2019 10:03:50

Hi Shiwanka

We have tried this - it seems to be related to the old discounts. This will work if you use the order discounts (Discounts & Offers in 9.6). Can you verify that?

BR Nicolai

Shiwanka Chathuranga

Posted on 12/04/2019 12:43:42

OK Nicolai

we will update to 9.6 and recreate this discount and verify

Thanks

Nicolai Pedersen

Posted on 12/04/2019 13:23:02

You do not have to upgrade.

The concept of the discount matrix has been around for years, but just changed name in 9.6 from "Order discounts" to "Discounts & offers" and also received new features. So just use what is called "order discounts" instead of the node called just "Discounts" which is the old one. See dump.

Confusing - I know and I am sorry!

Shiwanka Chathuranga

Posted on 12/04/2019 18:06:09

Got it

will update you after test

Thanks Nicolai

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Regarding CyberSource Payment method we got bug in discount

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