Developer forum

Forum » Development » Product integration job causes both product indexes to be invalid

Product integration job causes both product indexes to be invalid

Espen Strømsnes
Espen Strømsnes
Reply

We have a product integration job that trigges a product index build on completion.

There are 2 product instances, A and B.

I have now seen the following case:

Build of index A failed on some point (due to a timeout). This causes index A to be in a failed state, but index B was working fine.

On the next product import, building of index B was started. This also failed, leaving us with 2 product indexes in a failed state and therefore no products in frontend.

 

Is this by design? My initial thought was that DW should always try to rebuild the index that failed, leaving the index that's ok alone to ensure that we always have a working index.

The DW version is 9.5.4

Regards,

Espen


Replies

 
Morten Snedker Dynamicweb Employee
Morten Snedker
Reply
This post has been marked as an answer

Hi Martin,

We have been looking into this, and you are quite right that you may end up with two failed instances of an index.This is by no means intended. It seems that the balancer does not make a proper selection, when a previous build of another instance has failed. 

Our DEV team is looking into the matter, and it will be fixed. Thank you for bringing it to our attention.

Best regards
Morten Snedker | Helpdesk

 

Votes for this answer: 2
 
Martin Grønbekk Moen
Martin Grønbekk Moen
Reply

Hi Morten!

Thank you for answering.
Lets hope that it is fixed and released soon :)

/Martin

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Reply

Hi Espen and Martin

The problem with Product integration job causes both product indexes to be invalid has been fixed in Package "Dynamicweb.Indexing.Lucene" version 1.0.18

You are able to find this update in the backend Package update section.

Also the correction are part of the 9.5.7 release 

You are able to find this build in the download section:

http://doc.dynamicweb.com/releases-and-downloads/releases

Please contact Dynamicweb Support if you need any additional help regarding this.

Kind Regards
Dynamicweb Support
Kristian Kirkholt

 

You must be logged in to post in the forum