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Payment gateway - Cancel

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Posted on 14/10/2008 10:08:23

I have a DIBS payment gateway up and running, but if the user cancels the payment window and wishes to make changes to his shopping cart, that is not possible.

 

The cart is changed to an order by the system before/during cart step 5 (payment gateway) and not changed back to a cart if the user cancels payment. The cart/order is also removed from the users session.

 

Are there known steps I can take to correct this, so the user can continue to work with the cart/order?

 

Further testing has revealed that the cart still IS in the session, but lost if the user closes the browser, even though DW is setup to keep the shopping cart.

 

/Christian


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Posted on 14/10/2008 11:56:58
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Hi Christian,

 

I just tested the scenario you're describing on a live solution, and when I got to the payment form, I returned to the site to add more items to the basket. No problem. Do you have a special setup?

 

How are you doing, by the way:)

 
Posted on 14/10/2008 14:09:07
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Hi Lars.

 

I'm doing fine, thank you. You too I hope :)

 

The cart sessionobject remains and I can continue working with the cart.

The cart disappears if I logout/close and log back in, but that is a minor inconvenience at this point.

 

Thanks


 

 

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