Expired discounts are being applied to orders after upgrading

Zayar Minn

Posted on 08/01/2024 07:50:28

We are currently facing an issue about expired discounts are being applied to orders after upgrading.

Expired discounts are being applied to orders after an application upgrade from version 9.3.15 to 9.14.9. This issue occurs with existing carts created before the upgrade but does not affect newly created carts after the upgrade.

For example:

1. ORDER1001 was created with items on 2023-12-01.
2. The application was upgraded on 2023-12-07.
3. Discount-A, valid until 2023-12-10, was applied to ORDER1001 placed on 2023-12-20.
4. ORDER1002, created on 2023-12-20, did not have the Discount-A issue when placed on 2023-12-21.

May I have regarding the possible causes of this issue. Thanks.

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Nicolai Pedersen

Posted on 08/01/2024 08:44:16

This post has been marked as an answer

Hi Zayar

Can you check what the OrderPriceCalculationDate on the said order object is? If it is not null, the timestamp in that column controls the discounts applied.

BR Nicolai

Votes for this answer: 1

Zayar Minn

Posted on 08/01/2024 10:40:12

Hi Nicolai,
The OrderPriceCalculationDate is old date. If that is the issue, is there any setting to recalculate or should I do ForcePriceRecalculation(order)?

Thanks.

Zayar Minn

Posted on 16/01/2024 06:32:35

Thanks.
OrderPriceCalculationDate = null solved it.

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Expired discounts are being applied to orders after upgrading

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