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Dibs orderID missmatch?

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Dmitrij Jazel
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Posted on 18/08/2014 14:48:50

Hej Guys,

Wanted to ask if anyone else had simmilar issue.

When I am creating new order - I just continue to payment (Dibs) and using test-mode at the moment.

I successfully create an order. than I get the orderconfirmation I send. And in Ecom order is saved under "ORDER5064".

But when I go to Dibs administration, and check for orders, I can see that this order was made with "ORDER5063" reference number (Ecom number minus 1).

 

My question is: is it normal, or this is not OK and I should do something about it?

 

Regards,

Dmitrij


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Nicolai Høeg Pedersen
Posted on 18/08/2014 15:25:55
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This post has been marked as an answer

It should not happen. My guess is that it is not the same orders you are looking at. On the order in DW backend you can see the transaction ID. If it matches that of the DIBS admin, there is a problem...

Any custom code on orders?

Votes for this answer: 1
 
Dmitrij Jazel
Posted on 18/08/2014 15:38:46
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Well, Just checked, Transaction numbers match. And ammounts match. This day, I did just 2 orders, so I am pretty sure that this is one and the same order I am talking about. OrderIDs still differ. Dibs has: ORDER5063 and Ecom has: ORDER5064

There is one piece of code that listenes to var myArgs = (Dynamicweb.Notifications.eCommerce.Cart.CheckoutDoneOrderIsCompleteArgs)args;

Than I just gather orderinformation from myArgs, and process it in the way I need it. But I do not change the order, or trigger any other events in the system.

That is just some really strange thing I noticed, And unfortunetly I cannot test it without custom code, but I just wanted to raise others attention, that something like this might happen.

And I wanted to know what could cause something like this. There are no exceptions, and logs have no records about it either.

 
Dmitrij Jazel
Posted on 18/08/2014 15:50:55
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Ok Just removed custom code. and made an order... it looks like it's the custom code.

OrderIDS are OK now. My bad :-)

Still thanks for lightning fast response :-)))

 

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