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Customer information missing in checkout

Frederik Rossen
Frederik Rossen
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Hi, I have a website where customer information is missing in the checkout if you're logged in. 

If I go into the customercenter on the user, I can verify the data is there: 

It's an actual user but I've just edited the data without saving so I'm not sharing anything confidential. 

 

When I then redirect to my cart, I have none of my data shown: 

And the templatetags are empty as well. If I check the user in the backend I can confirm all the data is stored on the user correctly.

If I then go back into my customercenter and press "edit profile", do nothing and then just press "save", then all the info appears in my cart and the checkout works again. 

Is it some kind of context issue that is causing this? It seems that pressing "save" in the customercenter stores all the info in a context and then the templatetags in the cart are populated again.

It's rapido version 3.4.3 and DW version 9.12.1

 

 


Replies

 
Nicolai Pedersen
Reply

On the cart page on the cart settings, what is the value of the below setting?

 
Frederik Rossen
Frederik Rossen
Reply

Hi, it's set as enabled. 
 

 
Nicolai Pedersen
Reply

Send me the URL and the the demo user. We will take a look.

 

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