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Can't access web installer : redirected you too many times

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Joel Setterberg
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Posted on 07/02/2022 14:15:36

I have a problem with installing Dynamicweb.. I have installed version 9.12 using the Zip file. I followed the procedures, I copied the contents in dynamicweb.web.config into Web.config.

When accessing the page I think it redirects infinitely between two urls. It says:

This page isn’t working

(site url) redirected you too many times.

I checked the redirects, it happens between these urls:

(siteurl)/Admin/Access/Setup/Default.aspx
(siteurl)/Admin/

Regarding .Net versions I ran a program which says:

"Currently installed "classic" .NET versions in the system:
4.0.0.0
4.8.04084

I think this happened after installing the scriptwith the "windows features" at the "Preparing a hosting environment" page.. (http://doc.dynamicweb.com/Default.aspx?ID=10730#12292)

I think I already installed that script before, but coould there be trouble if installing it a second time(?)

If someone could guess what the problem may be related to, would be nice.  I also can mention that I have got other errors for when installing through Nuget I got an error saying: "conflicts between different versions of the same dependent assembly." . Maybe it is related to this problem, or it's something separate..


Replies

 
Nicolai Pedersen
Posted on 09/02/2022 17:06:53
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Hi Joel

Yes, that is an error we made in the installer in the latest release due to a security hotfix.

It has been solved in 9.12.10 which you can find from today here:  http://doc.dynamicweb.com/downloads/dynamicweb-9

 
Jeppe Persson Dynamicweb Employee
Jeppe Persson
Posted on 11/02/2022 11:06:32
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Hi Nicolai. 

I have ran into a similar issue. I am using 9.13.0. Is this error also related to that version. And if it is, will it be fixed in 9.13.1?

 
Nicolai Pedersen
Posted on 11/02/2022 16:17:30
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Yes!

 
Arker Soe
Arker Soe
Posted on 13/03/2022 08:37:00
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Hi Nicolai,

I am able to run and setup the current latest, 9.13.2.

However, when I run an old versions, it keeps happening (site url) redirected you too many times. issue.

You know, I need to run old version for my development as our current Production(Live) is still using 9.6.x.

My PC is running Windows 10 , IIS 10, and .Net Frameworks(up to 4.8).

Looking forward your advise.

 

 
Nicolai Pedersen
Posted on 14/03/2022 11:25:49
Reply

Are you running the latest 9.6? Maybe that hotfix contains a bug.

You can do your local installation following this guide: https://doc.dynamicweb.com/get-started/introduction/installation/installing-a-pre-existing-solution

Then the installer will not be required - and you have an existing solution with database to the above guide.

BR Nicolai

 

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