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Application pool problem?

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Juan Manuel Hurtado Salcedo
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Posted on 08/07/2013 10:32:47

Hello everybody,

One of our customer is running DW 8 and we have sometimes problems with the paymente gateway. It looks that the confirmation page takes a long time after the payment  is done. (more than 1 minute). We have observed that if we restart the application pool the problem is solved, but it appears again after some weeks.

Is there any option in DW / apppool that we should take in consideration?


Thanks in advance.
 

PS: In the same IIS, there is installed other instance of DW8 for a different other customer (and different application pool) and they has not any problem.

 

 


Replies

 
Nicolai Høeg Pedersen
Posted on 08/07/2013 13:52:46
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Don't know what that could be. You need to either profile the application in the situation, or setup the app pool to recycle once a day during the night.

 

BR Nicolai

 
Juan Manuel Hurtado
Posted on 09/07/2013 11:52:04
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Ok. Thank you Nicolai.

If I find more information I will post the a feedback in the forum.

 
Mikkel Høst
Posted on 09/07/2013 12:30:10
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Hi Juan.

Check  Management Center --> System --> Solution Setting --> Logging and make sure it is disabled. It does lots of I/O and i have (in some versions of dw) discovered that this can lead to a memory leak. 

 

 

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