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Lead Data is missing due to same ip address are come to Lead Report
Dear All, I'm having a problem regards to Lead Report. Hopefully, someone can help me with this. I would like to check the visited customer's information, like Device Model, Public IP address, etc. But the problem is that all the visited cust ...
Nang Shwe Yea Oo
08/07/2021 11:44:47
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OKTA in-memory issue
We've run into an issue with the OKTA provider 3 or 4 times now where logging into OKTA causes a redirect back to the same DW login page. Essentially, you end back up on the login page each time. It's solved by recycling the IIS app pool. When it wor ...
Scott Forsyth
18/05/2021 23:56:32
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Sitemap.xml not working for cloud hosted solution
Hi guys, I have a solution hosted in Dynamicweb cloud and I have tried setting up the sitemap.xml output. All I got was an IIS page: Is there something I need to configure on my end or I just need to ask Support for help? Thank you, Adrian ...
Adrian Ursu
28/04/2021 17:43:54
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Index Grouping field depending on another field?
Hi, I have a project where I created a Grouping field (attached) and this worked great. Now we're refactoring our Index and removed the Schema Extender and the grouping field stopped working. I was surprised and figured out I had to add the field to  ...
Nuno Aguiar
26/02/2021 15:27:42
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"chapters" on a page, with different paragraphs
Hi On a page, we want the editor to be able to create an unpredefined number of "chapters" on a page. In each chapter, it should be possible to create unpredefined number of paragraphs under each chapter. The paragraphs will be in different combinati ...
Hans Ravnsfjall
05/02/2021 15:58:31
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URL settings for multiple websites
Hi guys, I have this situation: DW 9.9.2 Multi language website: RO, EN RO is master website, EN is language layer For EN I have set a prefix to be used in URL: en I have set the URL on the Product page to display: Current website shop, current websi ...
Adrian Ursu
14/11/2020 15:38:09
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Partner reporting on Dynamicweb cloud
Hello, With the new announcement of the Dynamicweb Cloud (https://www.dynamicweb.com/products/products-cloud-monitoring), I see some impressive functionality for monitoring that appears to give a dashboard that shows all of a partner's accounts on a  ...
Scott Forsyth
05/11/2020 04:48:08
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Email marketing - Scheduled emails not being sent with content if Unpublished
We have had a customer reporting that scheduled emails were being sent without content, which we found out they were using an Unpublished page and although it's easy to fix shouldn't we prevent this from happening? For example: - Show the content eve ...
Fabio Monte
30/09/2020 13:25:15
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Deployment Tool issue with Users and Jobs
Hi, I ran into a particular problem with the Deployment Tool. My scenario to deploy: New user group Data Integration Job using User Provider The issue happened because I need a new user group, which due to the fact different environments will have di ...
Nuno Aguiar
21/09/2020 11:35:17
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Email Marketing - The email failed to be sent correctly
Hi, Consider this https://www.screencast.com/t/SWiWpaNWRcy A customer is asking "What was wrong? How can I tell which email that was"? So my question to you is, how can we make this more obvious? I can't find anything under Monitoring I can see the L ...
Nuno Aguiar
03/09/2020 17:32:24
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Clean up unused templates
Hi, I just wanted to share something we do every now and again, that I am sure some of you need as well. Clean up templates. We have 2 basic methods: Using our IDE to search for usages of "filename.cshtml" Which should give you all @Include( ... ) re ...
Nuno Aguiar
24/07/2020 11:28:40
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Access Row Properties in Column Paragraph in VisualEditor
Hi guys, I am wondering if there is any way to access the properties of the Row ItemType from the Column Paragraph template. Specifically, I want to know the number of columns of a row and decide to resize the image accordingly. Right now, all images ...
Adrian Ursu
06/05/2020 13:31:31
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Deleting site leaves a lot of stale data
Hi, We deleted websites/data that we did not need on a brand new Rapido installation. A few days/weeks later we were debugging a few things and noticed A LOT of stale data. For example: ItemType_WebsiteSettingsTabs Contained all of the deleted websit ...
Nuno Aguiar
05/05/2020 11:46:15
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Location Page : Address list is not appear if only one location
Hi all, In the Location page, the address list at the left side, it appears only when the address is more than one. It doesn't show if the address is only one. Please see the attached images. Could you please someone advise how the address list can b ...
Khaing May Thaw
25/03/2020 06:23:35
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Multi step checkout clear cart on DelOrderLine
Whenever I try to use Cart.UpdateCart(null, '/Default.aspx?ID=" + cartFeedPageId + "', 'CartCmd=DelOrderLine&key={{orderLineId}}&redirect=false', true); in one of the steps, it clears the cart and throws me back to the frontpage. Has anyone e ...
Mikkel Belchuke
13/03/2020 13:00:56
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Editable list and Presets
Hi guys, I am trying to create an ItemType that would support Presets. Everything seems to be fine except for handling Editable lists and presets. I have a field of type Editable list, and I can save the values in the preset definition but when I ope ...
Adrian Ursu
17/01/2020 09:57:36
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Content Index - querying sub pages/items
Yo! Is it possible to query all children, grandchildren and so on from a PageID using Content Index and queries? I can only figure out how to get the direct children using a query like "Get all items/pages with ParentID = X". But I really want the ot ...
Lars Pham
22/10/2019 16:34:43
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Permissions on Ecommerce do no longer work after upgrade from 9.7.0
Hello, We had an issue where we could not set the permissions on the Ecommerce admin menu correctly (see https://doc.dynamicweb.com/forum/cms-standard-features/cms-standard-features/issue-with-setting-permissions-for-back-end-users ), this was solved ...
Hans Kloppenborg
04/10/2019 11:11:12
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Simple backend query viewer
Hi, Working more and more with different Indexes and Queries, I believe it would be useful to have a simple Query viewer. I am not suggesting something complex like LukeNet (I fantasized about that in the past), but rather something similar to what w ...
Nuno Aguiar
02/10/2019 11:09:06
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SVG file extension is ignored when others exist on Item Field
Hi, Using 9.6.12, when we try to add .svg as a file extension to an item field of type File it gets completely ignored unless it's the only extension. https://www.screencast.com/t/zExzUHvkY5 If you only allow SVG - it works If you allow SVG + other f ...
Nuno Aguiar
26/09/2019 17:36:34
No replies yet