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Hi Ferri

The setup of the default email is here: https://doc.dynamicweb.dev/manual/dynamicweb10/settings/system/system/solutionsettings.html

BR Nicolai

Hi Nicolai,

Thanks for your reply!

I’m indeed aware of the default email setting you linked — thank you for confirming that one.

However, my question was more about covering specific scenarios where something goes wrong in the system, like:

• A scheduled task fails

• A data integration/import throws an error

• An exception occurs during a job run

• Or even more specific error logging triggered by custom activities

We’re setting up a centralized monitoring email address for support purposes, and we’d like to make sure we catch as many of these events as possible via email alerts. So ideally, the moment a failure or error occurs in one of these processes, the support team is notified immediately.

Thanks, Nuno!

Yeah, that’s what I suspected too.

However, I was wondering about the notification setup in Monitoring — specifically regarding the Category dropdown.

If I leave it as “Nothing selected”, does that mean it applies to all categories, or do I need to create a separate notification for each one?

I vaguely remember that in DW9 there was an option like “All categories”, so I want to make sure I’m not missing anything here.

Thanks in advance!

Hi Ferri,

I don't know, so you'd have to test. I believe you have to have it configured. Should be relatively simple if you test it with "Information" as a notification level. You should get flooded with emails :)

It's also easy to trigger an error, just add some bad code in a template and try to render the page. That should populate a record in GeneralLog with the Health category.

// Nuno

Hi Team,

The monitoring itself is working correctly, so no issues there. However, we do have a follow up question regarding the notification emails.

At the moment, the email notifications only inform us that something went wrong, but they do not contain any detailed information.

Is it possible to extend these emails with additional details since this already exist in DW such as:

• The specific events or jobs that failed

• Relevant log or error messages

• A list of events that resulted in an error

Our goal is to further optimize monitoring for our clients, and having more detailed information directly in the notification email would greatly improve response time and troubleshooting.

Looking forward to your feedback.

Hi Ferri,

I'm not sure but if you add @TemplateTags() (click for more information) to your razor email template, and then trigger the email notification, you should get a comprehensive list of what's available.

//Nuno

Hi Nuno,

Thank you for the answer, I will try that method.

I do have one follow up question though. Which Razor email templates are actually used for sending these notifications? I have been searching through the Files folder, but I cannot seem to find the template that is responsible for these emails.

Could you point me to the correct location ?

Thanks in advance.

Hi Ferri,

I'm sorry, I mispoke. Seems like there is no such template

// Nuno

Hi Nuno,

Alright, that’s clear, thanks.

Just to confirm at this point: is it correct that it’s not possible to add more content than that single sentence to the notification email? I want to make sure I give my client a correct answer of what is possible and what is not with the current setup.

Thanks in advance for the confirmation.

Hi Ferri,

That is correct. Currently it is NOT possible. I guess the rationalle is to use this for Website administrator to be prompted to look into abnormal issues, not regular occurences that he'd dismiss over email.

So you might still want to use the other email notifications scared throughout the backend for proper error information (index build failures, data integration jobs, scheduled tasks, ....)

The email sender (at EmailHandler.Send in Nuno's code above) fires a subscriber called EmailNotifications.OnBeforeEmailSend. You could hook into that one, get the MailMessage from the args argument and append whatever you want to the body.

Note: this runs for every email. so make sure your code performs well and handles errors gracefully.

Imar