Developer forum

Forum » CMS - Standard features » Visit details don't seem to work

Visit details don't seem to work

E-mail notifications
André van der Zijden
Reply
Posted on 06/12/2017 16:29:15

Hey,

I've got a problem in a DW 9 solution for one of our customers (pentair.partners). When I go to a user and then click on visits and then request details for one visit I get a blank screen. In the console I see the following log text: visitor details dialog missing url for frame

Not sure what's happening there, but I think there might be a problem. Is there something wrong in our configuration or is this a bug?

Kind regards,

André van der Zijden


Replies

 
Nicolai Pedersen
Posted on 07/12/2017 16:14:04
Reply

Hi André

I've send this to QA for verification.

Thanks for reporting, Nicolai

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 08/12/2017 00:36:36
Reply

Hi all,

The bug is reproduced on test environment based on last DW9.3.9 as well, new TFS 43160 has been submitted, will be fixed on a further 93 hotfix/94release. Thanks for observing.

BR, Oleg QA

 
Manon Wekking
Posted on 08/01/2018 13:18:39
Reply

Hi Oleg, 

When will this hotfix or release will come out?

Hope to hear from you soon. 

Kind regards, 

Manon Wekking

 
Nicolai Pedersen
Posted on 09/01/2018 15:44:54
Reply

The item has been fixed and today is hotfix day. We might be delayed until tomorrow. Sorry about the inconvenience.

BR Nicolai

 
Manon Wekking
Posted on 02/05/2018 11:30:37
Reply

Hi, 

We updated Pentair on the staging area to 9.4.5. If you check the visits now, you can see the details. But if you click then on another user and go to the visits, then you still see the visit deatils of the first user you clicked on. Is this a known bug?

Hope to hear from you soon. 

BR Manon

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 14/05/2018 04:20:22
Reply
This post has been marked as an answer

Hi,

The issue regarding the same visits data shown for different users is reproduced on last DW94 in fact. New TFS 50244 has been created against the bug,will be fixed on further hotfix/release. Thanks.

BR, Oleg QA 

Votes for this answer: 1
 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 14/09/2018 13:55:18
Reply
This post has been marked as an answer

Hi Manon

The problem regarding #50244 "Visits data shown the same for all users " has now been resolved in Dynamicweb version 9.4.13 and 9.5+

To upgrade please choose this version from download:

http://doc.dynamicweb.com/releases-and-downloads/releases

Let me know if you need any more help regarding this

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Votes for this answer: 1
 
Manon Wekking
Posted on 14/09/2018 14:47:50
Reply

Hi Kristian, 

Thank you. We updated Pentair to a newer version las sprint.

I just tested and it works fine now:). 

BR, 

Manon

 

You must be logged in to post in the forum