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UserManagement Create/edit user via frontend – Existing users – New Consents are not registered

Jacob Storgaard Jensen
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Hi,

We have a client where they have multiple websites on the same DW solution. On each website there is a Newsletter sign-up form (UserManagement) with an e-mail field and a consent checkbox. Each form has different consent activities attached.

If a user already exists, and this user then try to sign up on one of the other websites, where the form has a different consent activity and different user group, this new consent is not registered, but the user is added to the target group, and if no "e-mail allowed" was before it is updated... but no new consent...

Is this intended behavior or not? Annoying as I see it :-) !


Replies

 
Nicolai Pedersen
Reply

Version?

How are your setting on the signup to newsletter paragraph ? There are some settings that specifies what should happen if user already exists.

BR Nicolai

 
Jacob Storgaard Jensen
Reply

Dynamicweb 9.6.5

 

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