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System Emails Track and Trace URL

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Cátia Torego
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Posted on 23/11/2023 11:52:28

Hi,

When trying to add the track and trace url as a link to a system email, /Admin/Content/ gets added to the beging of it after saving and that makes it invalid. Is there another way to do this?

Image

 

DW v9.15.13


Replies

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 23/11/2023 11:58:54
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Hi

Your screendumps is missing. Can you show where you insert it - and the result?

Thanks

 
Cátia Torego
Posted on 23/11/2023 12:04:40
Reply

Hi Nicolai,

I added the image again, I belive it has all the information. 

EmailTrackAndTrace.png
 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 23/11/2023 12:56:19
Reply

Hi 

I think that is the richt text editor that does that. We have to look into if that can be disabled.

I actually do not think you have to add the a-tag - the mail clients should make the links clickable them selves. Can you try without the surrounding a-tag?

BR Nicolai

 
Cátia Torego
Posted on 24/11/2023 10:38:50
Reply

Hi,

If I use {{Ecom:Order.TrackTraceURL}} without the tag it does make the link clickable, but it would display the whole link and I need to display the {{Ecom:Order.TrackTraceName}} as a link.

Screenshot_2023-11-24_093539.png
 
Melissa Borgmann
Melissa Borgmann
Posted on 08/01/2024 21:41:50
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Any update from the Denmark team per Catia's last response?

 
Melissa Borgmann
Melissa Borgmann
Posted on 22/05/2024 03:48:24
Reply

For reference - this was resolved in 9.17.5:

The problem regarding Rich Text Editor now fixed in Dynamicweb 9.17.5 release
 

 

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