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Recycle bin retrieval/restore not working

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Kevin O'Driscoll
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Posted on 24/10/2023 15:20:08

Hi admins need to retrieve a page and 5 subpages from the recycle bin but when we try to restore there is an error message:

Any ideas for a solution?

Rgds

Kevin

 

Error.JPG

Replies

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 24/10/2023 16:35:33
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Looks like a missing column in the page table.

Do you have this column in your database?

 
Kevin O'Driscoll
Posted on 24/10/2023 17:59:26
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Yes I do

We are testing in Local and Staging DW Version 9.15.8. with a view to upgrade live this weekend. These 2 databases have the field

In Live we have yet to upgrade, its running on 9.12.11 and that does not have the field in, but the error is from the two that have the field.

Do I have to re-run updates?

 
Kevin O'Driscoll
Posted on 24/10/2023 18:17:20
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Im guessing the field could be missing from the script template that creates the xml meta data for the field   [RecycleBin].[RecycleBinData] or the older xml dosent have it in?

 

 
Kevin O'Driscoll
Posted on 24/10/2023 18:39:17
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I just restored the pages on Live with no error, so that was it.

The database will propagate to the other two instances after we upgrade Live, but it still remains a bug in DW for older recycle bin items if they need to be restored after the upgrade to 9.15.8

 

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