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Problems identifying Desktop on Mac with Chrome

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Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Posted on 23/03/2021 13:31:03

Hi guys,

We have noticed a situation where a user opening the website on a Mac with Chrome would see paragraphs targeting both Desktop and Mobile.

They don't have this problem on the same machine if using Safari.

The solution is running 9.9.8.

Anybody else having the same issue? Any solution for solving it?

Thank you,

Adrian


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Nicolai Pedersen
Posted on 23/03/2021 16:35:49
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It is user agent based detection, so if they have a weird or maybe custom user agent string, this can happen.

Can you make them search "what is my user agent" on Google and provide the result - then we can see what it can be.

 

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 23/03/2021 17:34:05
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Hi Nicolai,

Thank you for your answer.

Here is the requested information:

 

Thank you,
Adrian

 

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