Developer forum

Forum » CMS - Standard features » Number of contacts

Number of contacts

E-mail notifications
Gerard Kocks
Gerard Kocks
Reply
Posted on 22/11/2018 08:59:26

Hi,

For our Pentair solution we would like to add users to an assortment (permissions), but if we do we can only search in 3.261 contacts, but we have 4.517 in our database. Do you have an explanation for this?

Best regards
Gerard 

users1.png users2.png

Replies

 
Nicolai Pedersen
Posted on 22/11/2018 09:41:50
Reply

The user managment shows all users. The selector only show active users.

BR Nicolai

 
Nicole Busscher
Posted on 22/11/2018 11:26:30
Reply

Hi, thanks for your answer. Unfortunately I still can't find some users which are active. 
See attached some screenshots of users which I can't find while these are active. 
 

UserKK.png UserKK2.png UserMS.png UserMS2.png User_NB.png User_NB2.png
 
Nicolai Pedersen
Posted on 22/11/2018 13:03:31
Reply

Hi Nicole

It seems that users that are marked as admin cannot be selected in this window. So it has to be marked as a normal user - see dump.

Also it is not adviced to add specific users to an assortment - it is much better to create a group in user managment, add that to the assortment and add users to that group instead. That would also workaround this limitation.

Sorry about the inconvenience.

BR Nicolai

Capture.PNG
 
Nicole Busscher
Posted on 22/11/2018 13:17:42
Reply

Hi Nicolai, that makes sense! I will add them to a new group so they can only see this assortment for now. 

Thanks! 

 

You must be logged in to post in the forum