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Issues with page properties

Joakim Tønnesen
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On one of our solutions we recently got problems interacting with page properties (see attached screenshot). This was not a problem until recently (I got the bug report July 22nd). We've tested on different pages with the same results.

 

In some browsers (Mac Safari and Windows Chrome) you cannot interact at all, clicking on a checkbox has no effect. Clicking either of the save buttons have no effect.

In Mac Chrome the items can be interacted with, and the properties can be saved as long as we use the 'Save and exit' button. Clicking the regular Save button brings up the blue loading circle in the middle of the screen for a couple of seconds, before the page refreshes and the properties are restored to as they were before changes were made.

 

We are running on version 8.2.1.3, and are planning a solution update soon. Could it be related to the solution running on an outdated DW version? Until we update, is there something we can try to fix the problem?

 

Thanks in advance,

Joakim

DOF_Properties_bug.png

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Nicolai Høeg Pedersen
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Browsers change behaviour all the time - that could be the reason. If you have not updated Dynamicweb, but updated your browsers and it stopped working, the browsers are causing the issue. We did fix this at some point, so upgrading will solve it.

Other than that, use older browsers or other browsers. We can unfortunately not fix issues on a solution without updating it.
 

 

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